Play responsibly,
enjoy safely
Entertainment at 7u7 means making informed decisions. On this page you will learn how to manage your spending and time, recognise warning signs, and get support when needed.
What responsible gaming is and why it matters
Online casino and sports betting is a form of entertainment — but it only stays enjoyable when you make conscious decisions. At 7u7, we believe every player should know their limits and play within them.
Responsible gaming means not betting more than you can afford to lose, not chasing losses by playing repeatedly, and not letting gaming take priority over family and daily life. 7u7's Terms and Conditions contain clear guidance on this.
Remember, gambling is not a source of income or a way out of financial difficulty. It is for entertainment, and it carries financial risk. If you feel your gaming habits are getting out of control, use the tools and support options below.
Only persons aged 21 or above may create an account and play on the 7u7 platform. Allowing any minor to access the platform is strictly prohibited.
7u7's Commitment
Tools to set your own limits
7u7 provides several tools to help you stay in control of your gaming. Contact our 24/7 live chat or email to use these features.
Deposit Limits
Set your own maximum daily, weekly, or monthly deposit amount. Reducing a limit takes effect immediately; increasing one takes effect after a set period.
Time Limits
Set a maximum continuous play duration. Once the set time is up, the session will end automatically so you do not spend more time than intended.
Account Self-Exclusion
You can temporarily suspend your account for a set period — from 24 hours up to several weeks. Logging in will not be possible during this time.
Permanent Account Closure
If you decide you no longer want to play, let our support team know. The account will be permanently closed with no option to reopen it.
View Gaming History
You can view your deposit, withdrawal, and betting history at any time. Understanding your own spending patterns is the first step toward responsible decisions.
Talk to the Support Team
If you have any questions or concerns about responsible gaming, our support team is available 24/7 via live chat or email and is ready to help in Bengali.
Apply for Self-Exclusion
Fill in the form below to let our support team know how long you would like to take a break. Your request will be processed quickly.
Self-Exclusion Request
After you submit your request, our support team will contact you by email and activate the exclusion.
Warning signs of a problem
If you notice the following signs in yourself or someone you know, consider seeking support. These signs may be early indicators of problem gambling.
- Repeatedly depositing or placing larger bets to chase losses
- Unable to stop playing, or stopping and then returning
- Hiding your gaming from family or friends, or concealing how much you spend
- Prioritising gaming over work, studies, or family responsibilities
- Borrowing money or cutting essential expenses to fund your gaming
- Feeling restless, irritable, or anxious when not playing
- Gaming is disrupting your sleep, eating, or daily routine
Healthy gaming habits
Following a few simple guidelines helps keep the gaming experience positive over the long term. Keep these tips in mind.
- Set a fixed budget before you play and stick to it strictly
- See gaming as entertainment, not as a way to earn money
- Avoid playing when you are stressed or feeling low
- Take regular breaks — pause occasionally rather than playing for hours on end
- Avoid playing while under the influence of alcohol or drugs
- Talk openly with family members about your gaming
- Remember, winning is never guaranteed — every bet carries financial risk
7u7 is always here for you
If you have any doubts or concerns while playing, let us know without delay. Our support team works seven days a week, 24 hours a day via live chat and email in Bengali. Your privacy is fully protected.
Where to get support
You do not have to face problem gambling alone. Family, friends, and professional counsellors can all help. You will find more answers about responsible gaming in 7u7's FAQ section.
7u7 Live Chat
Contact us directly through the platform's live chat. Our team is available to help in Bengali and English at any time.
Email Support
Send any self-exclusion or account-related requests by email. Our email address: [email protected]
Family and Loved Ones
Talk to a family member or a trusted friend. Support from someone close to you is often the most effective first step.
Professional Counselling
Visit a mental health specialist or behavioural counsellor. Mental health services are available at hospitals and clinics across Bangladesh.
Minor Protection and the Role of Family
Only persons aged 21 or above may open an account at 7u7. Age is confirmed during account verification. If a family member uses your account, it is your responsibility to keep your login details secure.
If you suspect a family member is developing a gambling problem, speak to them directly. You can also inform our support team — we accept requests made by family members and will review the account if needed.
In accordance with our Privacy Policy, your personal and financial information is kept fully secure. Your identity remains confidential when you contact us for support.
Tips to reduce financial losses
In online betting, no wager is a guaranteed win. Trying to quickly recover after a large loss often leads to even greater losses. In that situation, stopping play is the wisest course of action.
Deposits at 7u7 start from a minimum of ৳200, so you can play at a small scale and avoid large financial risk. Our support team can help you set a deposit limit.
If gambling has put you in financial difficulty, speak with a professional financial adviser. Debt pressure often affects mental health as well — so it is important to seek help for both at the same time.